How to Set Up an eSIM on iPhone | Step-by-Step Guide with Screenshots

eSIM Guides · · 10 min read · By AirCarta Team

How to Set Up an eSIM on iPhone | Step-by-Step Guide with Screenshots Several iPhones showing eSIM setup and network activation screens

Installing a travel eSIM on an iPhone takes about a minute, and every step below shows the screen you will actually see.

The instructions are the easy part. What trips people up is one setting near the end that sounds like the exact thing they were trying to avoid, and a piece of advice that circulates widely and is simply wrong. Both are covered here.

Works on every eSIM-capable iPhone, from the XS onwards.


⚡ Before You Start

Three checks, thirty seconds:

  • Be on Wi-Fi. Installation needs a connection. Do it at home, not at the airport.
  • Confirm your iPhone has an eSIM chip. Dial *#06# and look for an EID. No EID means no eSIM support.
  • Confirm it is carrier-unlocked. Settings → General → About → Carrier Lock should read No SIM restrictions. A contract phone refuses foreign profiles even with the chip present.
  • 👉 Check your exact iPhone model →


    ✉️ What Arrives After You Buy

    Your confirmation email lands within about a minute:

    WhatWhy it matters
    QR codeScan it with the iPhone to install the profile
    Manual detailsSM-DP+ address and activation code, for when scanning fails
    Plan detailsDestination, data allowance and validity

    💡 Open the email on a second screen, a laptop or tablet, before scanning. You cannot scan a QR code with the same phone that is displaying it.

    If you use the AirCarta app there is no QR code at all: choose your plan and tap Install eSIM.


    📱 Step by Step, With Screenshots

    Step 1: Open Settings and go to Cellular

    iPhone Settings screen with Cellular highlighted

    From the home screen, open Settings → Cellular. Depending on your region and iOS version this may read Mobile Data or Mobile Service.

    Step 2: Tap Set Up Cellular or Add eSIM

    iPhone screen showing the Set Up Cellular button

    The wording differs by iOS version. Set Up Cellular, Add eSIM and Add Data Plan all lead to the same place.

    Step 3: Choose Use QR Code

    iPhone setup screen with the Use QR Code option

    Select Use QR Code and point the camera at the code in your email. The iPhone detects the plan and begins installing on its own.

    Step 4: Confirm and label the line

    Tap Continue, then Add Cellular Plan. Installation takes a few seconds.

    When prompted, give the line a name you will recognise, such as Travel Data. This matters more than it sounds: once you have two lines, every later screen asks you to choose between them, and "Secondary" tells you nothing at a glance.

    If the QR code will not scan

    Use the manual route: Add eSIM → Enter Details Manually, then type the SM-DP+ address and activation code from your email. This works around screen glare, a low-resolution image, or a scratched camera lens.


    🛰️ The Step That Actually Makes It Work

    This is where most failed setups end, and it is one toggle.

  • Settings → Cellular
  • Tap your travel eSIM line
  • Turn Data Roaming to ON
  • Enabling roaming feels like precisely the thing you bought an eSIM to avoid, so people leave it off and then find they have no data. The reasoning is simple once stated: your travel eSIM is a foreign profile connecting to a local network, which is technically roaming. The plan is prepaid, so nothing extra can be charged to it.

    Leave Data Roaming OFF on your personal line. That is where a real bill would come from. Your home SIM keeps working for calls and 2FA texts either way.

    Then set the travel line as your data line: Settings → Cellular → Cellular Data → [your travel eSIM].


    📶 Which iPhones Support eSIM

    ModeleSIMNotes
    iPhone 17 seriesTwo active eSIMs; US models have no SIM tray
    iPhone 16 seriesTwo active eSIMs; US models have no SIM tray
    iPhone 15 seriesTwo active eSIMs; US models have no SIM tray
    iPhone 14 seriesFirst eSIM-only generation in the US; SIM tray elsewhere
    iPhone 13 seriesTwo active eSIMs from iOS 16; SIM tray in every region
    iPhone 12, 11One physical SIM plus one eSIM
    iPhone XS, XS Max, XRThe first eSIM-capable iPhones
    iPhone SE (2nd gen and later)SE 3rd generation supports two active eSIMs

    The mainland China exception, which is now changing. For years, iPhones sold in mainland China shipped with two physical SIM slots and no eSIM chip, and that remains true of every model up to and including the 16 series. It is hardware, so no update adds it.

    That changed in October 2025, when China Mobile, China Telecom and China Unicom received approval to run commercial eSIM services and the eSIM-only iPhone Air went on sale there. If you bought your iPhone in mainland China, check for an EID rather than assuming either way.

    An iPhone can store several profiles, commonly eight or more, and keep two active at once on the 13 and later. Apple does not publish a hard storage figure.

    More per generation in our iPhone 13 eSIM guide and the iPhone 17 setup guide.


    ⏱️ When Does the Plan Start?

    Not when you buy it, and not when you install it. Most travel plans start at first connection to a network at your destination.

    That is why you can install weeks ahead without losing a day. Leave the line switched off until you land, then turn it on.

    Full detail, including the plans that behave differently, in how to activate your eSIM.


    ✅ Checklist Before You Fly

  • eSIM installed while on home Wi-Fi
  • Line labelled clearly
  • Line left switched off until arrival
  • Data Roaming ON for the travel line only
  • Data Roaming OFF on your personal line
  • Travel line set as the mobile data line once you land

  • 🛠️ Troubleshooting

    Installed but no data

    Check in this order: the line is on, Data Roaming is enabled for that line, and it is selected as your mobile data line. The middle one is the cause the large majority of the time.

    "Unable to Complete Cellular Plan Change"

    Almost always a carrier lock. Check Settings → General → About → Carrier Lock. Most operators unlock a device free of charge once the contract is settled.

    No service for the first minute after landing

    Normal. Toggle airplane mode once and give it a minute. If nothing after five, restart the phone.

    Can I rescan my QR code on another phone?

    No, and this is worth stating plainly because the opposite advice circulates widely. An eSIM profile installs once. Once it is on a device it is tied to that device's chip, and rescanning the same code elsewhere will fail. If you delete the profile, you generally cannot reinstall it either.

    Delete a travel eSIM only when you are certain you are finished with it.

    Data works but calls do not

    Expected. Travel eSIMs are data-only. Calls and texts stay on your home number through the physical SIM, and voice apps work normally over the eSIM data. See data-only eSIMs explained.


    ❓ Frequently Asked Questions

    How do I install an eSIM on my iPhone? Settings → Cellular → Add eSIM → Use QR Code, then scan the code from your confirmation email. Do it on Wi-Fi before you travel.

    Do I need Wi-Fi to set up an eSIM? For installation, yes, or any working data connection. Once installed, no connection is needed until you activate it at your destination.

    Do I have to remove my physical SIM? No. The iPhone runs both. Your SIM keeps your number for calls and 2FA while the eSIM carries data.

    Why is my eSIM not connecting abroad? Data Roaming is almost certainly off for that line. Settings → Cellular → your travel line → Data Roaming → ON.

    Can I reuse the same QR code on a second iPhone? No. The profile installs once and stays tied to that device.

    Will installing early use up my data? No. Installing loads the profile; the plan starts when it first connects to a network at your destination.

    How many eSIMs can an iPhone hold? Several, commonly eight or more, with two active at a time on iPhone 13 and later. Apple does not publish an exact limit.

    Does my iPhone need to be unlocked? Yes. A carrier-locked iPhone rejects foreign eSIM profiles even though the hardware supports them.

    Which iPhones do not support eSIM? Anything older than the iPhone XS. Mainland China models through the iPhone 16 series also ship without an eSIM chip, though that changed in October 2025 with the eSIM-only iPhone Air. Check for an EID rather than assuming.


    🏁 The Short Version

  • Install on Wi-Fi at home, not at the airport.
  • Data Roaming ON for the travel line, OFF for your personal one. This is the step that fails.
  • The plan starts at first connection abroad, so installing early costs nothing.
  • A QR code works once. Do not delete a profile you still need.
  • No EID, or a carrier lock, means it will not work whatever the setup screens say.
  • 👉 Check your iPhone, then choose a plan for your destination →


    Related reading: How to activate your eSIM · Does iPhone 13 have eSIM? · iPhone 17 eSIM setup guide · What is an EID number · Browse plans for 190+ countries

    Browse eSIM plans for 190+ countries